Data Controller
The data controller for personal data collected on this website is Occitanie Chauffeur, a sole proprietorship located at 4 rue Achille Viadieu, 31400 Toulouse, France.
For any questions regarding the protection of your personal data, you can contact Occitanie Chauffeur at the following address: contact@occitanie-chauffeur.fr.
Data Collected
As part of its VTC transport activity, %societe_name% collects the following personal data:
- First name and last name
- Email address
- Phone number
- Pickup and destination addresses
- Booking information (date, time, number of passengers, luggage)
Purpose of Processing
The personal data collected is used for the following purposes:
- Processing your quote and booking requests
- Customer relationship management and service follow-up
- Responding to your contact requests
- Improving our services and user experience
Legal Basis for Processing
The processing of your personal data is based on your consent when submitting contact and booking forms, as well as on the performance of the transport contract.
You can withdraw your consent at any time by contacting us by email.
Data Retention Period
Your personal data is stored for a maximum of 3 years from the last contact or the last service provided.
Billing data is stored for 10 years in accordance with legal accounting obligations.
Your Rights
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access: obtain confirmation that your data is being processed and receive a copy
- Right to rectification: correct inaccurate or incomplete data
- Right to erasure: request the deletion of your data
- Right to data portability: receive your data in a structured format
- Right to object: object to the processing of your data
- Right to restriction: request the restriction of processing of your data
To exercise these rights, contact us at: contact@occitanie-chauffeur.fr.
You also have the right to lodge a complaint with the CNIL (French National Commission on Informatics and Liberty) - www.cnil.fr.
Cookies
This website uses cookies to improve your browsing experience. Cookies are small text files stored on your device during your visit.
We use Google Analytics and Google Tag Manager to analyze website traffic. These tools use cookies to collect anonymous data about your browsing (pages visited, visit duration, etc.).
You can configure your browser to refuse cookies or to be alerted when they are placed. Disabling cookies may limit certain features of the website.
Data Security
Occitanie Chauffeur implements appropriate technical and organizational measures to protect your personal data against unauthorized access, modification, disclosure or destruction. The website uses the HTTPS protocol to secure data exchanges.
Policy Changes
Occitanie Chauffeur reserves the right to modify this privacy policy at any time. Any changes will be published on this page. We invite you to review it regularly.
Data Controller